Plan · May 2026

How to put NC Worksurfaces at the top of everything that answers a question about worktops in Leeds.

Twelve weeks. Four search surfaces — Google organic, Google AI Overviews, Bing/ChatGPT, and Claude/Perplexity/Gemini. Every action below tagged with priority, effort and likely impact for a small Yorkshire trade business. No fluff, no generic "do good SEO" essays.

Premise

In 2026 the answer to "who fits granite worktops in Leeds?" is increasingly given by ChatGPT, Claude, Perplexity and Google's AI Overviews before a customer ever clicks a search result. The job is to be the answer, not just be in the results.

Critical blockers
3P0 — week 1
High-impact moves
14weeks 2–6
Total actions
38
Effort to baseline
12weeks

Four surfaces, three different rulebooks.

Each AI search engine cites different sources. ChatGPT runs off Bing's index. Perplexity pulls heavily from Reddit. Google's AI Overviews scrape direct answers from indexed pages. Knowing the rules per surface is the work.

Google & AI Overviews

~80% of UK search
Local PackOrganicAI OverviewPeople Also Ask

Google Business Profile drives Local Pack (~32% of signal). Schema-rich pages with direct answers earn AI Overview citations. People Also Ask is captured by Q&A format <h2>+50-word answers.

Sources: Sterling Sky 2025 · Averi AI Overview report

ChatGPT & Copilot

~12% & rising
Bing indexBing PlacesIndexNow

87% of SearchGPT citations match Bing's top results. A Bing Webmaster + IndexNow + Bing Places setup unlocks every Microsoft-side AI surface. Currently NCW has none of these.

Source: Seer Interactive SearchGPT analysis, Feb 2025

Perplexity & Claude

~4% & rising fast
RedditWikipediaBravellms.txt

40% of Perplexity citations come from Reddit; 47.9% of ChatGPT citations from Wikipedia. Authentic Reddit presence + a Wikidata entity = the highest-leverage moves for Perplexity/Claude visibility.

Sources: Semrush 2025 · Soar AI citation analysis
01

P0 unblocks

Week 1 · do these before anything else
  1. P0

    Unblock every AI crawler in robots.txt

    The current robots.txt blocks ClaudeBot, GPTBot, anthropic-ai, Google-Extended, PerplexityBot, ChatGPT-User and 40+ others. NCW is invisible to every AI answer engine by design.

    # mockups/robots.txt — fixed version User-agent: * Allow: / # AI crawlers — explicit allow (was blocked) User-agent: GPTBot Allow: / User-agent: ChatGPT-User Allow: / User-agent: ClaudeBot Allow: / User-agent: anthropic-ai Allow: / User-agent: PerplexityBot Allow: / User-agent: Google-Extended Allow: / Sitemap: https://www.ncworksurfaces.co.uk/sitemap.xml
    Drop-in file: /robots.txt
    15 minfix · highest impact
  2. P0

    Submit to Bing Webmaster + IndexNow

    Single highest-leverage SEO move in 2026. 87% of SearchGPT citations match Bing's top results. Bing Webmaster is free, IndexNow pushes URL updates to Bing in real-time.

    Set up via bing.com/webmasters · IndexNow integration: 1 API call per published page
    30 minsetup
  3. P0

    Google Business Profile — full optimisation

    Primary category: "Countertop store". List all services. Upload 30+ geo-tagged install photos. Add Q&A. Post weekly. Set service area (Leeds, Bradford, Halifax, Harrogate, York). GBP drives ~32% of local-pack signal.

    Source: Sterling Sky 2025 Local Search Ranking Factors
    3 hrsetup + weekly
02

Schema & structured data

The single biggest AI-Overview lever
  1. High

    LocalBusiness schema on every page

    Include address, geo, openingHoursSpecification, areaServed as discrete City entities (Leeds, Bradford, Halifax…), aggregateRating, priceRange, sameAs to social + directory profiles.

    1 hronce
  2. High

    FAQPage schema on every relevant page

    30% higher AI Overview visibility per Frase 2025 study. Wrap the existing FAQ in FAQPage + Question + Answer markup. Each answer ≤50 words for People Also Ask capture.

    Source: Frase AI Overview schema impact study, June 2025
    1 hronce
  3. High

    Service + Product schema per material

    Each material (granite, quartz, porcelain, ceramic) gets Service markup with provider, areaServed, offers (price range), category. Also a Product entry for each branded slab (Dekton, Atlas Plan) to earn product-results citations.

    2 hronce
  4. High

    Review schema with dated reviews

    Each Google review re-rendered on-site with Review + author + datePublished + reviewRating. Earns stars-in-results in Google + signals authority to LLMs.

    1 hronce + monthly
  5. Med

    HowTo schema on the "How we work" page

    6-step process (sketch → slab → template → fabricate → install → handover) marked up as HowTo earns the rich step-by-step result format that AI Overviews lift verbatim.

    1 hronce
03

LLM citation playbook

ChatGPT · Claude · Perplexity · Gemini
  1. High

    Canonical entity paragraph on homepage

    LLMs pattern-match against Wikipedia-style introductions and lift them verbatim into answers. One 60-word paragraph stating what NCW is, where, since when, what materials, who runs it — written like a Wikipedia lede.

    // Homepage canonical entity paragraph N C Worksurfaces Ltd is a family-run stone fabrication business in Leeds, West Yorkshire, established in 1994. Owned and operated by brothers Ryan and Lee Nicholson, the company supplies and fits granite, quartz, porcelain (including Dekton and Atlas Plan) and ceramic worktops across West Yorkshire from its workshop at 16B Ashfield Way, Armley, Leeds LS12 5JB.
    30 minonce
  2. High

    Create a Wikidata entity

    Wikipedia is the #1 source for ChatGPT citations (47.9%). Wikipedia article requires notability NCW doesn't yet meet — but a Wikidata entity (no notability bar) helps disambiguation across every AI engine. Includes type, location, founders, founded year.

    Source: Soar AI citation analysis 2025
    1 hronce
  3. High

    Publish /llms.txt + /llms-full.txt

    Honest read: ~10% adoption, no AI provider has confirmed they read it, Google has rejected the proposal. Implement anyway — it's a 30-minute belt-and-braces play that costs nothing and demonstrates AI-readiness to any client doing due diligence.

    Demo file: /llms.txt · Rankability adoption data Q1 2026
    30 minonce
  4. High

    Organic presence on r/DIYUK, r/HomeImprovementUK, r/Leeds

    Reddit is 40% of Perplexity citations and a growing share of ChatGPT. Genuine, not promotional. Ryan should answer 1-2 worktop questions per week with his real account; never plug NCW directly. Reputation builds the citation.

    Source: Semrush AI citation source analysis 2025
    15 minweekly
  5. Med

    Apple Business Connect for Siri / Apple Intelligence

    Apple Intelligence + Siri search uses Apple Business Connect data. Free, ~20 min to claim. Same listing surfaces on Apple Maps + macOS Spotlight.

    20 minonce
  6. Med

    Structured fact tables on every material page

    LLMs extract tables verbatim. Each material page gets a tidy table: thickness (mm), heat tolerance (°C), Mohs hardness, edge profiles available, lead time, £/m² start. Extraction-friendly format outranks paragraphs for "what's the heat tolerance of porcelain worktops" type queries.

    2 hronce
  7. Low

    Author/E-E-A-T page for Ryan & Lee

    LLMs increasingly weight authorial trust. A profile page with named owners, qualifications, IASME / trade memberships, decade-by-decade history. Linked via sameAs from LocalBusiness schema.

    3 hronce
04

Local & geo SEO

Google Local Pack · 32% of local trade traffic
  1. High

    Site architecture: 5 material hubs + 5 city hubs

    Not 25 thin combo pages. Hubs at /granite-worktops/, /quartz-worktops/, /porcelain-worktops/, /ceramic-worktops/, /dekton-worktops/. City hubs at /worktops-leeds/, /worktops-bradford/ etc. Only spawn city×material combo pages (e.g. /granite-worktops-leeds/) for the top 2-3 intent pairs that justify 700-900 unique words.

    1 weekbuild
  2. High

    Review velocity — 4-6 new Google reviews per month

    Drip, not batch. After every install, send a one-tap review-request link. Respond to each review within 48h including the city keyword. A business with 50 recent reviews outranks one with 500 stale.

    Source: Sterling Sky 2025 — review recency outweighs total count
    15 minper install
  3. High

    NAP consistency across 50+ UK directories

    Name, Address, Phone must match exactly everywhere. Audit and fix: Bing Places, Apple Business Connect, Yell, Houzz, Checkatrade, MyBuilder, Rated People, FreeIndex, Cylex, ThomsonLocal, plus all material-supplier "find a fabricator" pages (Cosentino, Caesarstone, Atlas Plan).

    1 dayaudit + fix
  4. Med

    Google Business Profile — weekly Posts

    One Post per week with a recent install photo + city + material. Posts are short-lived but they signal active business + feed AI Overviews with structured facts.

    10 minweekly
  5. Med

    Embedded Google Map + location-specific FAQs

    Every city hub embeds the Google Map with NCW's pin + lists 3-4 FAQs about that specific city ("how long does install take in Bradford? do you cover postcodes BD1-BD19?").

    2 hronce
05

Backlinks that move the needle

Ranked by ROI for UK trade SMBs
  1. High

    Supplier "find a fabricator" directories

    Free, trade-credible, high-DA. cosentino.com/dekton/find-a-fabricator, caesarstone.co.uk/dealer-locator, iris-ceramica.com/atlas-plan. Each one is a single-form-application backlink from a domain Google trusts enormously for the topic.

    2 hronce
  2. High

    Houzz Pro — full profile + project portfolio

    Highest DA among UK trade directories, and increasingly cited in Google AI Overviews for "best worktop installer near me" queries. ~£35/mo paid plan worth it for the citation alone.

    3 hrsetup + monthly
  3. Med

    Which? Trusted Traders + TrustMark

    Government-endorsed (TrustMark = free). Which? is paid but earns the Which? badge — high consumer trust signal for kitchen renovators.

    4 hrapplication
  4. Med

    Checkatrade + MyBuilder + Rated People

    UK trade marketplaces. Profile + 12+ projects each. Backlinks moderate-DA but the review-aggregation is what compounds — adds to E-E-A-T signal across every search surface.

    1 dayonboarding
  5. Med

    Yorkshire Evening Post + Bradford T&A press

    One feature per year — community story, charity project, local-business interview. Earns a high-authority local backlink and surfaces in "local trade news" LLM answers.

    ongoing1-2/yr
  6. Low

    Leeds College of Building sponsorship

    Stone masonry / kitchen-fitting course sponsorship in exchange for a .ac.uk link. Long-tail SEO and brand-building.

    1 dayarrange
06

Content programme

Pillars + case studies · year-one
  1. High

    Six pillar articles · 1500-2500 words each

    Each pillar targets a high-intent buyer query AND is structured to earn AI Overview citations (direct answer first, structured tables, comparison sections):

    • · "Granite vs Quartz vs Dekton: which UK kitchen worktop in 2026?"
    • · "How much do quartz worktops cost in Leeds? Real prices, May 2026."
    • · "Templating, fabrication and fit: 10 days inside an NC Worksurfaces install"
    • · "Caring for granite worktops: the only guide a Yorkshire home needs"
    • · "Dekton on a kitchen island: when it's right and when it isn't"
    • · "Choosing edge profiles: 7 looks for a 2026 kitchen, illustrated"
    6 weeks1/wk
  2. Med

    12 case studies in year one

    One per recent install. Format: location · cabinet maker · slab · sq metres · edge profile · turnaround · 6-10 photos · customer quote. Each case study double-duty as SEO content for that material+city combo AND visual social proof.

    2 hrper study
07

Target keywords

By search intent & difficulty

Twenty-four queries to dominate. Tagged commercial (buyer intent) vs informational (research intent).

granite worktops leedscommercial
quartz worktops leedscommercial
dekton worktops leedscommercial
kitchen worktops bradfordcommercial
quartz worktops west yorkshirecommercial
worktop fitters near mecommercial
granite worktops harrogatecommercial
porcelain worktops leedscommercial
atlas plan fabricator ukcommercial
dekton kitchen island leedscommercial
stone worktop suppliers leedscommercial
granite vs quartz worktopscommercial
cost of quartz worktops ukinformational
granite vs quartz vs dektoninformational
how to clean granite worktopsinformational
do quartz worktops staininformational
can you put hot pans on quartzinformational
worktop edge profiles ukinformational
worktop templating explainedinformational
kitchen worktop thicknessinformational
best worktop for kitchen islandinformational
how long do quartz worktops lastinformational
are porcelain worktops worth itinformational
dekton vs quartz pros consinformational
Sequencing

The whole plan, in twelve weeks.

Compounding work. P0 unblocks → Bing & GBP → schema & entity paragraph → material hubs → city hubs → pillar content → review velocity → external citations. Each week's lift compounds on the previous.

Week 01

P0 unblocks

Immediate indexability
  • Fix robots.txt — unblock all AI crawlers
  • Bing Webmaster + IndexNow setup
  • Bing Places listing
  • llms.txt + llms-full.txt published
  • Submit sitemap to GSC + Bing
Weeks 02-03

GBP + schema base

~3 weeks to Local Pack ranking
  • Google Business Profile full optimisation
  • LocalBusiness + FAQPage + Review schema sitewide
  • Canonical entity paragraph on homepage
  • Apple Business Connect + 6 directory NAP fixes
Weeks 04-06

Material + city hubs

Long-tail organic ranking starts
  • 5 material hub pages (700-900 words each + schema)
  • 5 city hub pages (Leeds, Bradford, Halifax, Harrogate, York)
  • Service + Product schema per material
  • Structured fact tables on each material page
Weeks 06-08

External citations

Trust signals + LLM citations
  • Cosentino / Atlas Plan / Caesarstone fabricator directories
  • Houzz Pro profile + portfolio
  • Checkatrade / Which? Trusted Traders
  • Wikidata entity for NCW
Weeks 07-10

Content programme

Informational query coverage
  • 2 pillar articles per fortnight (1500-2500 words)
  • First 4 case studies published
  • HowTo schema on process page
  • Reddit presence opens — r/Leeds, r/DIYUK
Weeks 09-12

Review velocity + PR

Compounding trust signal
  • Review-request flow live (one-tap)
  • Yorkshire Evening Post outreach
  • Leeds College of Building sponsorship
  • Trustpilot + Checkatrade review velocity matched
Week 12+

Monthly maintenance

Ongoing — 4-6 hrs/month
  • Weekly GBP Posts + Reddit answers
  • 1 new case study per fortnight
  • 4-6 review-requests per month
  • 1 pillar article refresh per quarter
Quarterly

Audit cadence

Catch drift early
  • GSC + Bing Webmaster impressions/clicks delta
  • AI Overview citation tracking (Profound, Otterly, Goodie)
  • Rank-tracking on the 24 target keywords
  • Refresh top 3 pillars with new install data
The honest take

SEO & AEO compound. Start week one, see lift by week six.

Most of week-one's work is 30 minutes of cleanup that the current site is actively losing money on. The harder work — content, citations, review velocity — pays back over a year. Twelve weeks gets to a defensible position; a year gets to dominant.